What Does Shipping Cost?
UK Shipping starts from £2.99, international from £9.99 in Europe and £12.99 rest of the World. Shipping prices will vary depending on location and/or size of parcel. The easiest way to quickly find out how much shipping will cost to you is to add the desired products to your basket and go to checkout. Before you complete the transaction, you'll see the various shipping options with respective costs. All international shipping is a tracked service, for UK customers, this is an option we recommend, particularly during Covid disruptions.
Do you ship abroad?
Yes, we sell and ship worldwide. All international orders will be shipped under a tracked service to offer our customers security. Unlike Amazon, we do not have our own shipping service, so rely on 3rd parties to get your goods to you. You will receive a Tracking Number with your order confirmation.
How long will it take to receive my order?
We endeavour to get all "non courier"/smaller orders packed and sent on the same day if ordered before 3 30pm, as Royal Mail is collected at 4pm Mon-Fri. Couriers collect earlier than Royal Mail, so to give a better chance of larger items going same day, we recommend you purchase before 12pm. There is NO guarantee that your order will be dispatched same day, UNLESS you choose "Next Day Guaranteed", before the times indicated for various options available, which apply only to UK orders. Please note, "24hr service" does NOT mean you'll receive your order within 24hrs of ordering, this merely indicates the shipping service chosen. More detailed shipping info can be found on respective shipping company websites.
Why is my tracking number not working? (UK Customers)
With the traditional, 1st (£3.99) and 2nd class (£2.99) Royal Mail shipping, there is now a very handy service called Click & Drop that issues every parcel with a long number that looks like this: 320527589000347628817. This is NOT a step by step tracking number. This quite simply indicates that a parcel has been sent and will show once it is delivered. If you would like detailed tacking information, this will cost more, starting at £3.99, 48hr and £4.99 24hr. We HIGHLY recommend this service, as they take priority with Royal Mail over non tracked services and will most likely arrive quicker.